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Please click on your college's name below for assistance. 

Eastern Iowa
Iowa Lakes
Northwest Iowa
Western Iowa Tech
College Help Desks
Each college has its own help desk to assist you with technical issues with your campus portal to Canvas as well as your campus email account.
Eastern Iowa

Iowa Lakes
800-242-5106 ext. 8383

NIACC Help Desk
​​Northwest Iowa
Sarah Fykstra
800-352-4907 ext. 266 or ext. 141


Doug Greene

Western Iowa Tech
712-274-8733 ext. 1461 
Technical Support
Canvas Support is available 24 hours a day, 7 days a week and 365 days a year.  
It provides support for technical issues with your online course such as error messages, exam technical issues and login problems. 
  • Login Information
    • ​Contact Your College Help Desk

ICCOC Student Services Manager
Tracy Sleep is the ICCOC Student Services Manager and may be be reached at 319-759-0497 or
She can help you with the following:
  • Answer general questions about the ICCOC
  • Confirm enrollments
  • Provide login information and assistance
  • Check course offerings
  • Direct you to individuals and departments at your college that can best serve your needs