Student Services

How To...
Toubleshoot a Blank White Screen

If you are receiving a blank white screen when either trying to login at www.iowacconline.com or within the online courseware, please verify whether you are running any sort of ad-removal software or features on your system such as Google Toolbar, Norton Internet Security, or ZoneAlarm Pro. If so, disable the ad pop-up removal software, close your browser, and try to access your online courses again.

If you continue to experience problems, contact the Help Desk to further troubleshoot this problem. You can email the Help Desk at helpdesk@iowacconline.com or call them at (800) 970-8228.