Staff Responsibilities & Contact Information |
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Marni Kelso
Course Management Liaison
Southeastern Community College
1500 West Agency Rd.
West Burlington, Iowa 52655
mkelso@scciowa.edu
319-759-8188
Office Hours: M-F 7:00 AM - 4:00 PM |
Marni is the primary contact for course setup for each term. She is responsible for assisting instructors with their course dupe and re-dupe requests. She also monitors student enrollments during enrollment periods and communicates directly with Registrars and Distance Learning Directors as to when new course sections need to be opened or created. Marni is a full-time staff member. |
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Open Position
Student Services Concierge
Southeastern Community College
1500 West Agency Rd.
West Burlington, Iowa 52655
rmcelroy@scciowa.edu
319-759-0497 (direct line) or
866-722-4692 ext. 5339
Office Hours: M-F 8:00 AM - 4:30 PM |
The Student Services Concierge is the primary contact for prospective and current online students.
This position assists students with their day-to-day questions and concerns.
This position also coordinates the at-risk student process (communicates with non-attending students), communication initiatives with online students throughout the term, common resources and processes to help enhance student success (part of Title III Grant), and maintenance of the ICCOC Student Center web site.
The Student Services Concierge is a full-time staff member, which is partially funded by Title III. |
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Rebecca Hannum
Coordinator of Partner Services
Southeastern Community College
1500 West Agency Rd.
West Burlington, Iowa 52655
319-208-5085 or
866-722-4692 ext. 5085
rhannum@scciowa.edu
Office Hours: M-F 7:30 AM - 4:00 PM |
Rebecca is the primary contact for Registrars and Financial Aid Directors. She provides enrollment reports, last day of attendance, grades, and processes grade changes. Rebecca also manages the student survey process and coordinates the Financial Aid online resource. Rebecca is a part-time staff member. She has additional responsibilities as Director of Distance Learning at Southeastern Community College. |
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Mary Smith
Support Staff
Southeastern Community College
1500 West Agency Rd.
West Burlington, Iowa 52655
msmith@scciowa.edu
319-208-5081 or
866-722-4692 ext. 5081
Office Hours: M-F 7:30 AM - 4:00 PM |
| Mary is the primary contact for student bad email addresses. Mary is a full-time Southeastern Community College employee. |
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Gretchen Bartelson
Lead Faculty Trainer
Northwest Iowa Community College
603 West Park Street
Sheldon, Iowa 51201
gbartelson@nwicc.edu
(712)-324-5061 or 800-352-4907
Office Hours: M-F 8:00 AM - 4:30 PM |
Gretchen is primary contact for faculty trainers. She coordinates training sessions for faculty trainers located at each ICCOC campus. She also publishes a monthly newsletter for instructors. Gretchen is a part-time staff member. She has additional responsibilities as the Distance Learning Dean at Northwest Iowa Community College. |
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Kathy Cornwall
Staff Generalist
Iowa Lakes Community College
300 S. 18th St.
Estherville, Iowa 51334
kcornwall@scciowa.edu
(319) 759-5650
Office Hours: M-F 8:00 AM - 5:00 PM |
Kathy is the primary contact for Bookstore Manager and textbook questions. She works in conjunction with bookstore managers to coordinate the textbook process and the posting of textbook information each semester. She also assists with the course duping process. Kathy is a full-time staff member. |
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Theresa Zeigler
Assistant Director
Iowa Lakes Community College
300 S. 18th St.
Estherville, Iowa 51334
tzeigler@iowalakes.edu
(712)362-7948 or
800-242-5106 ext. 7948
Office Hours: M-F 8:00 AM - 5:00 PM |
| Theresa is responsible for assisting the Director in the day-to day operations of the consortium. She also manages the ICCOC informational website - www.iowacconline.org . Theresa is a part-time consortium employee. She has additional responsibilities as Title III Grant Coordinator and Director of Distance Learning at Iowa Lakes Community College. |
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John Cavanah
Program Coordinator
Southeastern Community College
1500 West Agency Rd.
West Burlington, Iowa 52655
johncavanah@yahoo.com
319-752-0189 |
| John is the primary contact for new course proposals. He also assists with common course numbering, updates the distribution matrix, and assists with new degree program development. John is a part-time staff member. |
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Jean Kelly
Secretary
Southeastern Community College
1500 West Agency Rd.
West Burlington, Iowa 52655
jkelly@scciowa.edu
319-208-5086 or
866-722-4692 ext. 5086
Office Hours: M-F 8:00 AM - 4:30 PM |
Jean provides administrative support to Consortium staff. She makes meeting and travel arrangements, takes minutes, creates financial reports, and assists staff with day-to-day activities. She also assists with student course log-in difficulties. Jean is a full-time staff member. |
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Steve Rheinschmidt
Director
Southeastern Community College
1500 West Agency Rd.
West Burlington, Iowa 52655
stever@scciowa.edu
319-208-5084 or
866-722-4692, ext 5084
Office Hours: M-F 7:30 AM - 4:00 PM |
| Steve is responsible for managing the daily operations of the Consortium. He is responsible for strategic planning, budgeting and working with eCollege to administer the ICCOC. Steve also assists with student and instructor questions and concerns. Steve is a full-time consortium staff member. |
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Iowa Community College Online Consortium
