Contact Us - Student Services

IOWA COMMUNITY COLLEGE ONLINE CONSORTIUM

A PARTNERSHIP FOR LEARNING

Student Services Contacts

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Each ICCOC partner college provides its students with a wide range of services to help them successfully complete their education.

Please find below a listing of contacts at each college by department.

Eastern Iowa Community College

Department	First Name	Last Name	Phone	email
Academic Accommodations for Students with Disabilities - Clinton	Marcia	Larson	563-244-7083	mlarson@eicc.edu
Academic Accommodations for Students with Disabilities - Muscatine and Tutoring	Kathy	Trosen	563-288-6013	ktrosen@eicc.edu
Academic Accommodations for Students with Disabilities - Scott	Jan	Weis	563-441-4026	jweis@eicc.edu
Academic Advising - Clinton	Joe	Shovlain	563-244-7014	jshovlain@eicc.edu
Academic Advising - Muscatine	Erin	Bohnsack	563-288-6052	ebohnsack@eicc.edu
Academic Advising - Scott	Tom	Rathmann	563-336-5259	trathmann
Admissions - Clinton	Jenny	Green	563-244-7001	jlgreen@eicc.edu
Admissions - Muscatine	Katie	Watson	563-288-6012	klwatson@eicc.edu
Admissions - Scott	Ann	Horan	563-441-4102	ahoran@eicc.edu
Bookstore - Clinton	Vicki	Lehmann	563-244-7111	vlehmann@eicc.edu
Bookstore - Muscatine	William	Barwick	563-288-6110	wbarwick@eicc.edu
Bookstore - Scott	Mary	Sparks	563-441-4111	msparks@eicc.edu
Business Office - Clinton	Melanie J	Drury	563-244-7123	mdrury@eicc.edu
Business Office - Muscatine	Leakhena	Chhim	563-288-6123	lchhim@eicc.edu
Business Office - Scott	Laura	Asleson	563-441-4124	lasleson@eicc.edu

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Iowa Lakes Community College

Department	First Name	Last Name	Phone	email
Academic Advising			800-242-5106	Iowa Lakes Advising
Accommodations--Disability Resources/Educational Counseling	Diana	Refsell	800-242-5108 ext. 5219	drefsell@iowalakes.edu
Admissions	Kathy	Rezak	800-242-5106	info@iowalakes.edu
Bookstore	Sandra	Naig	712-852-5282	sjnaig@iowalakes.edu
Business Office	Kay	Wise	712-852-5224	kwise@iowalakes.edu
Career Services	Linda	Wiegman	800-242-5106 ext. 7926	lwiegman@iowalakes.edu
College Help Desk	Help	Desk	800-242-5103 ext. 8383	helpdesk@iowalakes.edu
Distance Learning	Theresa	Zeigler	800-242-5106 ext. 7948	tzeigler@iowalakes.edu
Educational Counselor	Jacque	Carstens	712-580-8627	jcarstens@iowalakes.edu
Financial Aid	Stephen	Pelzer	800-242-5106 ext. 7917	spelzer@iowalakes.edu
Online Library Services	Lois	Thelen	800-242-5106 ext. 5317	lthelen@iowalakes.edu
Registrar	Scott	Stokes	712-362-7923	sstokes@iowalakes.edu
Registrar's Office	Elaine	Sidles	712-852-5265	esidles@iowalakes.edu
Success Center/Proctoring Services/Tutoring-Emmetsburg	Colleen	Peltz	712-852-5275	See Faculty Listing
Success Center/Proctoring Services/Tutoring-Estherville	Lynn	Dodge	712-362-7935	See Online Faculty Listing

Iowa Western Community College

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Department	First Name	Last Name	Phone	email
Academic Advising		Advisor	800-432-5852 ext. 3277 option 2	advising@iwcc.edu
Academic Support	Abigail	Berthold	800-432-5852 ext. 3294	aberthold@iwcc.edu
Admissions		Admissions	800-432-5852 ext. 3277 option 2	Admissions@iwcc.edu
Bookstore	Maggie	Sobczyk	712-329-4753	msobczyk@iwcc.edu
Business Office		Cashier	712-325-3225	cashier@iwcc.edu
Counselor	Hugh	Irwin	800-432-5852 ext. 3390	hirwin@iwcc.edu
Disability Services Coordinator	Amber	Casebeer	712-325-3299	acasebeer@iwcc.edu
Distance Learning	Matt	Seluk	800-432-5852, ext. 6524	See ICCOC Oversight Committee Listing
Financial Aid		Financial Aid	800-432-5852 ext. 3277 option 1	FinancialAid@iwcc.edu
Online Library Services	Ellen	VanWaart	800-432-5852 ext. 3478	evanwaart@iwcc.edu
Registrar	Jill	Clark	712-325-3285	jclark@iwcc.edu
Registrar's Office		Registrar	800-432-5852 ext. 3277 option 3	Registrar@iwcc.edu
Registration Specialist	Danielle	Lewis	712-325-3274	dlewis@iwcc.edu
Student Support Services	Dean	Giese	800-432-5852 ext. 3247	dgiese@iwcc.edu
Testing Center/Proctoring Services		Testing Center/Proctoring Services	800-432-5852, ext. 3277 option 5	testing@iwcc.edu

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Northwest Iowa Community College

Department	First Name	Last Name	Phone	email
Admissions	Lisa	Story	800-352-4907 ext. 115	lstory@nwicc.edu
Advising, Counseling and Academic Accommodations for Students with Disabilities	Beth	Frankenstein	800-352-4907 ext. 242	bfrankenstein@nwicc.edu
Bookstore	Rod	Borer	800-352-4907 ext. 155	rborer@nwicc.edu
Business Office	Ona	Johnson	800-352-4907 ext. 378	ojohnson@nwicc.edu
Career Services	Kristi	Landis	800-352-4907 ext. 164	klandis@nwicc.edu
College Help Desk and Registrar's Office	Sarah	Fykstra	800-352-4907 ext. 266	sfykstra@nwicc.edu
Financial Aid	Todd	Huesman	800-352-4907 ext. 107	thuesman@nwicc.edu
Learning Center/Tutoring Center/Proctoring	Susan	Schmidt	800-352-4907 ext. 112	sschmidt@nwicc.edu
Online Library Services	Molly	Galm	800-352-4907 ext. 116	mgalm@nwicc.edu
Registrar's Office	Tara	Fjeld	800-352-4907 ext. 167	tfjeld@nwicc.edu
Registrar's Office	Beth	Sibenaller-Woodall	800-352-4907 ext. 141	beths@nwicc.edu

Southeastern Community College

Department	First Name	Last Name	Phone	email
Academic Accommodations for Students with Disabilities; SuCCess Center-Tutoring Services	Shari	Smith	319-208-5157	ssmith@scciowa.edu
Admissions	Admissions		319-208-5010	Southeastern Admissions
Advising	Brenda	Wilkins	319-208-5030	bwilkins@scciowa.edu
Bookstore	Joanne	Otto	319-208-5172	jotto@scciowa.edu
Business Office	Business	Office	319-208-5041	Southeastern Business Office
College Help Desk	Help	Desk	319-208-5087	helpdesk@scciowa.edu
Distance Learning	Rebecca	Hannum	319-208-5085	rhannum@scciowa.edu
Financial Aid	Ean	Freels	319-208-5015	efreels@scciowa.edu
General Phone Number	General		866-722-4692 (IA Only) or 319-752-2731	General email
Online Library Services - Keokuk	Julie	Hetrick	319-313-1960	jhetrick@scciowa.edu
Online Library Services - W. Burlington	Brian	McAtee	319-208-5091	bmcatee@scciowa.edu
Proctoring Services	Sandy	Gray	319-208-5155	sgray@scciowa.edu
Registrar's Office - Keokuk	Deanna	Church	319-313-1931	dchurch@scciowa.edu
Title III Learning Lab Specialist	Michael	Corey	319-208-5295	mcorey@scciowa.edu
Title III Learning Lab Specialist	Donna	Logan	319-208-5294	dlogan@scciowa.edu

Southwestern Community College

Department	First Name	Last Name	Phone	email
Academic Accommodations for Students with Disabilities and Counseling	Deb	Pantini	800-247-4023 ext. 458	pantini@swcciowa.edu
Admissions	Lisa	Carstens	800-247-4023 ext. 453	carstens@swcciowa.edu
Assessment Center/Proctoring Services	Marilyn	Werner	800-247-4023 ext. 320	werner@swcciowa.edu
Bookstore	Ann	Schlapia	800-247-4023 ext. 430	schlapia@swcciowa.edu
Business Office	Jenny	Conrad	800-247-4023 ext. 448	conrad@swcciowa.edu
Business Office	Erin	Kiley	800-247-4023 ext. 441	kiley@swcciowa.edu
Career Services	Pat	Butcher	800-247-4023 ext. 446	butcher@swcciowa.edu
Distance Education Center	Sharon	Dunfee	641-782-1542	dunfee@swcciowa.edu
Financial Aid	Tracy	Davis	800-247-4023 ext. 434	davis@swcciowa.edu
Online Library Services	Ann	Coulter	800-247-4023 ext. 340	coulter@swcciowa.edu
Osceola Center/Osceola Proctoring Services	Dana	Seymour	641-342-3531	seymour@swcciowa.edu
Red Oak Center/Red Oak Proctoring Services	Sarah	Smith	712-623-2541	s_smith@swcciowa.edu
Registrar's Office	Sandy	Webb	800-247-4023 ext. 422	webb@swcciowa.edu
Student Support Services/Tutoring	Laurie	Besco	800-247-4023 ext. 447	besco@swcciowa.edu

Western Iowa Tech Community College

Department	First Name	Last Name	Phone	email
Academic Accommodations for Students with Disabilities	Michelle	Fiechtner	800-352-4649 ext. 3216	michelle.fiechtner@witcc.edu
Admissions and Academic Advising		Admissions and Advising Center	800-352-4649 ext. 6403	admissions@witcc.edu
Bookstore	Lu Anne	Ruba	800-352-4649 ext. 1417	bookstore@witcc.edu
Business Office		Accounts	800-352-4649 ext. 1210	accounts@witcc.edu
Career Services	Lori	Knight	712-274-6401	lori.knight@iwd.iowa.gov
College Help Desk		Help Desk	712-274-8733 ext. 1461	helpdesk@witcc.edu
Distance Learning	Eddie	Dunn	800-352-4649 ext. 1268	See Oversight Committee Listing
Financial Aid		Financial Aid	800-352-4649 ext. 6402	finaid@witcc.edu
Online Library Services		Library Services	800-352-4649 ext. 1324	library@witcc.edu
Proctoring Services		Proctoring	800-352-4649 ext. 6443	testcenter@witcc.edu
Registrar's Office	Lora	VanderZwaag	800-352-4649 ext. 1353	register@witcc.edu
Tutoring	Tawnya	Beermann	800-352-4649 ext. 1491	tawnya.beermann@witcc.edu

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